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Please fill out and submit the application in KAHRAMAA main customer service center.

Offline Services

Meter Installation Request

  • Topics : Housing, Business and Finance
  • Audience : Individuals, Business

Customers can submit a request to KAHRAMAA main customer service department to install, upgrade and replace a meter after fulfilling the required information in the paper form.

Offline Instructions

  • Download, fill out and submit the application from to KAHRAMAA main customer service center.
  • Select type of meter installation (new meter, re-installing meter, upgrading meter, meter replacement, changing meter position and others)

Service Center

KAHRAMAA mail customer service center, Al Hilal area, D-Ring Road.

Additional Information

Please make sure to fill out the application form in typing as KAHRAMAA will not accept handwritten application forms.  

Related services

KAHRAMAA Water & Electricity Tariff

Subscribers can view KAHRAMAA water and electricity tariff table on its website.

Activate Your KAHRAMAA Account

Individuals want to activate their KAHRAMAA accounts, should visit any of KAHRAMAA service centers, and show their QIDs.

KAHRAMAA Call Center 991

KAHRAMAA allows subscribers to report emergency and service related problems through calling its 24/7 service number 991.

View Building Permit Status "Follow Your Application"

You may check the latest status of your building permit applications online, that you have submitted to Ministry of Municipality and Environment, through this service provided by KAHRAMAA.