Home » Media Center » News and Press Releases » Mowasalat launches ticket vending machine
Mowasalat launches ticket vending machine
| Date: | May 19, 2013 |
|---|---|
| Category: | News |
| Source: | The Peninsula, Al Raya Newspaper |
Mowasalat has installed the first Ticket Vending Machine
(TVM) at the main bus station in Al Ghanem which offers top-ups for Karwa smart
cards used by bus passengers.
The machine has been
put up as a pilot project to assess customer response.
A study is under way
to assess the need for introducing the service in other areas of the country,
Mowasalat said yesterday.
Only top-ups are now
available at the TVM. However, the study will explore the possibility of adding
a new feature that will enable sale of new cards and payment through credit
cards.
The TVM is a
user-friendly smart device to recharge smart cards on a 24/7 basis, providing
fast and secure top-up transactions. The touch-screen is easy to use and the
device offers voice assistance to customers undertaking the transactions.
The machine can
operate in temperatures in the range of -10°C to 70°C.
The machine accepts
QR1, 5, 10, 50 and 100 notes without a limit to the total amount. Since the
machine does not have a refund feature, customers have been advised to pay only
the amount to be used.
The TVM operates in
two languages — Arabic and English — and the addition of more languages will be
considered in future if needed, the company said.
