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Hukoomi Survey

Self-service kiosk survey


The purpose of this survey is to find out the types of services that residents, citizens and visitors in Qatar would prefer to access over the MOI self-service machines or kiosks in Qatar. Please be honest in your response to ensure that accurate information is captured. Thank you.

Please tell us about yourself:
* Gender :
* Citizenship Type :
* Employment Status :
* Have family in Qatar :	Yes No

Survey Questions:

How desirable is it to be able to apply for renewal of RP over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive renewed Qatari ID card over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive renewed Qatari ID card by Q-Post?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To apply to cancel RP over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To apply for renewal of driving license over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive driving license from a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive renewed driving license by Q-Post?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To apply for renewal of Commercial Registration over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive printed Commercial Registration certificate from a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive Commercial Registration certificate from the Ministry of Business & Trade’s office?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To apply for issuance of Visit Visa over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive printed Visit Visa from a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To print Visit Visa at home?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To apply for issuance of Health Card over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive Health Card from a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive Health Card from a health center?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To make zakat donation over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To receive zakat donation over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To pay or receive zakat donation through other methods?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To pay utility and telephone bills over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To pay traffic fines over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To book and print cinema tickets over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To book and print sport event tickets over a kiosk?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

To book cinema/sport event tickets over the Internet and print tickets at home or office?
Very desirable Somewhat desirable Somewhat not desirable Not desirable

How else can we enhance kiosk services and features?
Allow and enhance the current network of ATMs to provide the above services. Install and allow new kiosks to provide all of the above services. All of the above None of the above

Which method of secure access to kiosk services do you prefer?
Smart Card + fingerprint Smart Card + iris scan Smart Card + PIN I don’t know

What is your preferred method of payment for kiosk services?
Credit card, debit card or ATM card Cash E-wallet (mobile phone)

Where do you prefer to use a kiosk? You may select more than one location.
Airport Shopping malls Public parks Petrol stations Other locations

Comments :	Max 400 letters

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